Write to [email protected]. That mailbox is the parent company's and it reaches us.
Include the name of the business, the town, roughly how many computers there are, and the best time to reach you. A phone number helps if you would rather talk it through.
Visits are made in Lake County, Illinois. See Service Area.
A reply with a time, and nothing else asked of you until the visit. No questionnaire, no passwords, no software to install beforehand.